GREAT CAR! GREAT SERVICE! GREAT PRICE!
I just got back from NASCAR Weekend and 5 days in Las Vegas. I had found the deal and booked the car through Southwest. When I arrived at the counter, I discovered that I inadvertently booked the car for 9:30 PM instead of 9:30 AM. BIG MISTAKE! My booked rental was for only 4 days, not 5 and I was 12 hours early! Initially the counter person was apologetic, but not very accommodating. Then he called over the very helpful, knowledgeable and pregnant supervisor. She informed me that I would have to pay for an extra day and possibly at a higher rate. NO PROBLEM. Then she told me that with 5 days she could give me the weekly rate. GREAT. Well, after all that, I ended up paying 10% LESS than what I had originally booked the car for. The Ford Fusion ran well, handled well and got good mileage. Checking the car in was also a snap. Thank you AVIS.