What I like about them is their prompt response and they show up on time. What I don't like about them is that they overcharged and gave me a huge quote for a repair work. So, I went to a big box store to check the quote, they laughed at me and they suggested using a referral service. I was shocked to know that this contractor from their referral service gave me a third of the original price quote. And needless to say, I went with them.