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  • I'll start by saying the food is delicious and their hearts are in the right place. But there was so much wrong with our visit, I can't justifiably rate them higher than a 2, as much as it pains me to give a vegan restaurant a low rating. Firstly, we waited 5 minutes before anyone acknowledged us at the front door. After we were seated, we waited 30 minutes before our order was taken. 20 minutes later we were told they were out of rice for our dinners. No rice. Let that sink in for a moment. After selecting our rice substitutions, my dish came out ahead of all the others; looking great, but my husband and children were still without food, so I waited to eat, assuming theirs would be along quickly. My husband's dish came out TEN minutes later. My children still were waiting and my dish was rapidly cooling. The children's dishes came out five minutes later. 15 minutes after mine. Our wonton soup appetizer never arrived at all. Once we were all able to eat, unfortunately nothing was particularly hot, though the flavors were all delicious. They comped our hot tea, but it arrived midway through the meal. I had to ask for soy sauce and chopsticks as they weren't on the table. The manager, while pleasant and friendly, let us know the reason for the delay was that the dishes all cook at different rates and they don't have heat lamps. That may be a truthful excuse, however, if that's the choice they are going to make as a restaurant, they need to manage the kitchen better and start cooking the more complicated/lengthily dishes first so everything comes out at once. Serving one dish to a table of 4 while everyone else sits and waits for 15 minutes isn't acceptable. As for the rice, I can't think of a reason for being out of rice. It's a staple in the kitchen. And with 45 minutes prep time (plus another 30 before taking orders), a batch of rice easily could have been prepared. Finally, there was a couple seated with a dog in a dog bed under the table (not a service dog), which is disgusting, and a doorbell that sounded throughout the dining room every time someone arrived or left; it was a jarring and unpleasant addition to the atmosphere. I'm sure as a take out restaurant, they'd do well, but as a sit down restaurant, they made far too many mistakes to have a 4-star rating on Yelp.
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