I love the flavours at Ganadara- the food here is authentic Korean but the stars drop from my rating for the service given by disorganized young aged staff.
FOOD review:
Out of 5 stars- I ordered the half portion of umouk as a starter**** - a Korean ssushi dish with 6 pieces stuffed with fried fishcakes, cabbage and mayo- very good and filling, advise to share
Tobboki Tsunami-*** It didn't occur to me that there was a spicy sign for this dish-I had to drink water between each bite- a cool concept of rappoki (rice cakes) and ramen with boiled egg, tempura styled veggies and sushi. Big meal for 12.50$
SERVICE review :
This is a student joint so I don't expect much. Closely located near the Guy-Concordia metro - st. Mathieu exit- expect a good 20 min line up outside of the restaurant. The space is small but cute. With simple deco - with constant K pop videos streaming on screen.
I was placed at a 4 seater table then moved to a 2 seater. Given I was under a time constraint, I ordered my food to go. I figured I could still eat in until my time of departure. The waitress told me to go pay to save time as the food would take 15 mins to prepare. I was charged for the wrong order 2x- it seemed like they had no way of keeping track of the orders - playing tetris with the bills on the counter top whenever someone left.
Finally after returning to my table- I see my water and utensils have been cleared off! I asked another waitress if I could have my water back - she goes ok but you have to sit in that chair (pointing to a detention like seat next to the bathroom for take out customers). I refused to sit and instead stood there drinking my water laughing in my head...
This staff is clueless of managing a fast food joint- literally no way of keeping track of customers -more like overwhelmed mice running around. I blame the management - who should take the time to train their staff - at the end service is just as important as quality of food!