I took my vehicle in today to have it serviced. I left my car for almost two hours. When I brought my car in there where hardly in vehicles slated for service. The lobby wasn't full and there were plenty of workers. Unfortunately when I returned to see how my car was progressing along no one had even been assigned to me vehicle. It hadn't even gone out for a test drive around the block. When they realized that no one even looked at it they hurried to find someone to test drive it. The test drive only took about 3 mins before they returned and verified everything that I explained was problematic. Long and short I waited 2 hours for them to tell me to take the car some where else. They did give a recommendation so ai appreciate that but next time I would like it if they weren't so lacks in looking at my vehicle. For wasting my time but making a recommendation I give them 3 stars.