Insulting and arrogant are a bad combination. Greeted warmly by the half hammered owner but downhill from there. Waited 2.5 hours for cold entrees. Dispite multiple complaints tot he server, the [mis]-manager did not show up until i change his $150 bill [including the mandatory 18% gratuity ] to $50. That got his immediate attention. There is a no-tipping policy on my next check , just so you know. Then we will be back to even.