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  • Well I love the atmosphere of this restaurant. This is only the second time I have been here for brunch. The first time was almost a year ago and we had a similar experience but not so important that I felt the need to say anything. After all it get's great reviews and mine may not really make a difference. The similarities in the two visits were that it took a long time to get our food. Today it was almost an hour. We started to ask the waiters assistant at about 40 mins how much longer it would be. Then the waiter came over and apologized as the kitchen was backed up. Later, the manager came over to apologize but made no attempt to make any amends. Then we got the food which was delivered cool to lukewarm in temperature (which made some feel it had been waiting awhile before it was delivered) Again, talked to the waiter who then I assume made some appeal to the manager on our behalf, but I don't know for sure. He did offer us a complementary desert but we declined. I don't anticipate going back again. Plenty of really great restaurants with great food and atmosphere who have a better handle on customer service. I really want to like this place more. I hope your experience is not ours.
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