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| - If you are ever in the mall and wanting to grab a tea, this might be one place I suggest you skip.
I stopped in mid afternoon to grab a quick pick me up and decided to try the iced raspberry limonade tea that they were advertising. The tea was actually pretty good, however the experience was something that will deter me from ever coming back to this location. There were two people working in the store, and upon walking in both of them made eye contact with me but never offered me a greeting. Moments later, a more mature customer entered the store and both of them greeted her warmly, giving her information about their new teas and a few samples. Now at this time, I'm still standing at the counter, waiting for one of them to take my order and provide me with the same level of customer service that they are giving to other customers. This did not happen. The other customer had the decency to say "Oh I can wait, I think she was here before me". Now after waiting about 5 minutes for them to take my order, I finally get to place my order and pay. My allotted steeping time of 5 minutes passes and the tea timer is beeping loudly to let them know it was ready to be served. Eventually they pause their conversation to give me my tea. 25 minutes later I leave the store, one iced tea in hand, and seriously angry at the entire experience.
I did decide to give them two stars based on the tea tasting pretty good, and the fact that I have never had customer service like this at any other location I've ever been to. With that said, I'll never shop at this specific location again.
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