| rev:text
| - Saw this place on Check Please. Looked good on the show, but my experience was sub par at best. Went on a Sunday night, early. Place was empty when we first got in, then started to fill up around 6 pm.
The most disappointing part of the experience was very poor service. A young guy appeared to be the only server, bartender, whatever of any kind. As more people came in, this guy turned manic literally running around constantly and providing poor service whenever you could flag him down. He was moving so fast that every time he rushed past our table it created a rush of air (wind) that was fairly annoying.
However he virtually ignored my friend and I for some time as tables filled up, and rushed us so much when I ordered I felt I couldn't ask the questions I needed to make the right choice. I felt if I asked for the minute or two of his time it would have been a problem for him.
I did feel a bit sorry for him as they seemed short staffed, but he could have made it better if at any time he apologized and said something about it or if he at least gave us a tad bit of attention when we flagged him over to our table. Instead he had this irritated look on his face, acted in such a rushed manner or when I asked him for something he practically tossed it at the table as he rushed by to go somewhere else.
My Sonoran chicken was a disappointment - a $15.00 one. On the Tv show, it showed it with fluffy rice and a nice side of vegetables. Flash to the real experience - no veggies, just a plate of chicken and rice so wet it was like soup. A serious rip off for that much money. A side of veggies or some salad would have made it a better value and not sure if the rice was done improperly or this is the standard way it comes. I feel like the 'beauty shot' from the Tv show is just super misleading if the real food is nothing like it.
My friend had the fish and chips which I tasted. The fries were very good. The fish was just ok, a bit dry. The appetizer was the humus which was fine overall. Veggies were a bit poor quality but the pita bread was great.
Overall this was a bad 1st impression for me. Since this restaurant is quite a bit out of the way, with poor service, sub par food and high prices for what you get - I will not go back.
I read some other reviews that have some overlay to my experience. I wonder if the owner of this place cares enough to read the reviews or respond to customers. I would have talked to a manager tonight, but not one person in sight for 2 hours but our server.
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