We had the opportunity to take advantage of R & R's services last year when we needed a place to keep our dog while we attended some plays at OSF.
They offer doggie daycare, boarding, grooming, training and DIY bathing. The staff was very friendly. You walk into an open space reception area. It has walls of toys and treats for your pet(s). Behind the counter you can see the large indoor play/training area for the dogs. They have an outdoor play area as well.
We dropped our dog off before the play, went back down to Ashland and they were kind and accomodating enough to let us come and pick her back up even though it was after their normal hours.
The facilities are very nice, the services offered are great, the staff is friendly and professional and you can tell they enjoy what they do, and the prices are perfectly reasonable.
Highly recommended.