I really don't know where all the good reviews came from because my experience there was less than sub par. I was there to get my nails taken off and get a gel manicure. First off there were only three people working and people were coming in every five minutes. Next the owner's daughter comes in and starts helping out which would have been fine except there is no way she was old enough to be lisenced. Then, when she started taking my false nails off she just ripped them off with a thin nai tip! Which hurt a lot! When I asked to soak them she obliged me but not without complaint. I soaked my nails for nearly an hour and she gave me a paper towel and told me to wipe my nails every few minutes. I pretty much did everything myself. When she sent someone else over to file my nails i informed her that after seeing the condition of my nails I no longer wanted the gel manicure she got very short and rude with me. I pretty much paid ten bucks to be ignored and take off my own nails. I will never be back!