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| - These recent heat waves were no joke. When I arrived in Toronto last week, the temperature was 98°F. I checked into a Holiday Inn there, where I had prepaid reservations via Hotels.com. I walk down a hall that is literally the length of a casino floor to get to the elevator. Carrying all of my luggage, I started getting warm. I was okay with this, knowing that as soon as I get to my room, a blast of AC would cool me down.
When I got to my room though, it was even warmer than the halls I had hiked through. I checked the thermostat and confirmed it was set to COOL and cranked it down to its lowest setting, a chilly 15°C (59°F). Although I heard an ambient hum coming from the vents, there was no AC coming out. I called the front desk and asked them to send maintenance to check it out. They were surprised I was having problems. About an hour later, an older gentleman comes to the door and explains that there are two centralized AC units to cool the entire facility and only one of them is working. There was essentially nothing he could do, nor was there anything I could do, since my booking was prepaid.
When I checked out, I explained to the staff that the condition of the room was unreasonable, and apparently the shift had changed and everyone now is well aware of the still uncorrected issue. As a sign of goodwill, they offered me a complimentary breakfast, but I was on my way to the airport (a plate of scrambled eggs, is hardly compensation for this).
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Notes:
* I'm totally willing to overlook the fact that the elevator broke later that evening and that I had to take the stairs to and from the 4th floor.
* Gift shop is in a weird location and has weird hours (doesn't open until 3PM).
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