Probably a 3.5, but not close enough to a 4. My sister and I had gone here the other week and ended up missing some items from our burgers that we paid extra for. No big deal, it was a busy night and it happens, so we called to let them know. The manager, Val, took care of us by offering a re-do on them next time we were in. We went back today and issues arose with the speed of service and attitude of some employees. Look, we both work/have worked food service and get that customers can be obnoxious sometimes... but one of the cashiers was plain rude when we explained our situation, and we saw it was other customers she helped as well. There was also a good amount of standing around talking to another coworker at the window as a line was building. This seems to be a common issue at this location.
Otherwise, the food was good and the orders correct. We'd like to give a shout out of Daisy and Randi, who both gave us excellent service and were very nice (in stark contrast to the other cashier- but I see no reason to tarnish someone's name on Yelp).