About: http://data.yelp.com/Review/id/kVDZou2mpOncS3yiU7lAIA

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About: http://data.yelp.com/Review/id/kVDZou2mpOncS3yiU7lAIA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-08-20 00:00:00 (xsd:dateTime)
itemReviewed	Kings Appliance Repair
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	Shame on Maria and Kings Appliance. One star is too many for this place. Maria in the office can't be trusted and was not accountable for her mistakes. It began when I filed a home warranty claim and Kings took two business days to call me back. When I finally spoke to someone to schedule the appointment, I was told the technician will arrive between 10am-2pm, and the call ended. So I expected a knock on the door or a ring of the bell between 10am-2pm- I purposely had someone at the residence waiting for Kings arrival. 1pm rolled around and I received two voicemails during a meeting stating that since I've missed their call, the appointment is now cancelled. The fact is, I was NOT told to expect a call prior to the techs arrival. Kings never even asked for my number because if they had asked, knowing I'd be busy all day, I would've provided the number to the person so kindly waiting at the home. Maria was unapologetic for the mess, condescending and flat out lied about the phone call stating, "now you know we always call prior to arrival". Excuse me- I know? How the heck am I to know this important piece of info? I do not work there, I've not ever used this company before and I was never told to expect a call. And why would the office call prior to the arrival as opposed to the tech? Maria was nasty, not empathetic for her mistake and the frustration that it caused. She's a liar, unprofessional and deserves every piece of karma coming her way. And the service contract she has with the home warranty co. should be cancelled and shredded out of common decency to the paying clients of the home warranty company that must deal with such childish behavior.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Nich

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