I would give 5 stars for service! Then there is the food! Great taste, very subpar on the amount of "stuff" you get in the Subs! Weak. Very weak! A few pieces of lunch meat and a TON of salad dressing they call "special sauce"....it was far from special. The veggie sub we also got should be called the lettuce and tomato only sub with a boat load of dressing and hot peppers! Threw 3/4 of it away. Gross! Jersey Mike's blows you out of the water by a landslide!