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  • I didn't stay here but attended a conference that was hosted here. I would not go out of my way to come back here. Some members of the staff are nice, but most were down right indifferent. When I showed up and asked here a certain room would be, the first answer was a shrug followed by "Yeeeah I have no idea". Oh. Cool. One of the rooms was not finished being set up when we needed it. Granted, it was 30 minutes before we needed it, however we had asked in advance to have the room ready and able for us to set up 30-60 minutes and the hotel said "No problem!" a few weeks in advance. We were lucky to have 5 minutes. This is nit-picky and more of annoyance but why provide refreshments if there is not enough for the number expected? They had put out bottles of water, soda, coffee, carafes of water, cups, plates, pretzels, some dip for the pretzels (i can't remember, but maybe mustard?) At least HALF of the people didn't have plates for the pretzels - we ended up with napkins (no big deal) but the dip in paper cups. We asked for more coffee when it started and after 2.5 hours still no coffee. The room was clean, and seemed well put together. The other rooms I saw looked equally well put together. My other complaint is the restaurant - a colleague and I happened to stop in there, hoping to have a beer. We sat at the bar and after over 5 minutes (5 minutes from when we started paying attention) the bartender STILL had barely looked at us and definitely not asked if we wanted something. I didn't realize two women dressed professionally under 35 were so hard to serve. That was fine - the Winking Lizard across the street has a significantly better beer selection and actually had people who wanted to take our money. No comment on the rooms. If the parking lot is full, be prepared to walk a lot.
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