I just got an order of French fries that look like someone ladled in a couple heaping teaspoons of fryer grease as a special topping for me. Although they gave me a big wad of napkins, it wasn't enough to absorb the scary mess. Did I visit at the wrong time of day? Perhaps shift change?
They get one star for courteous friendly service but unfortunately I couldn't eat the food. Being able to serve edible food is pretty crucial too.