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  • This is an inflexible company. Twice they have called me. The first time was several months ago and they were so inflexible I opted out thinking I will never do business with a company that can't even make an appointment that works for me. They called again today and I am a buyer that's going to spend $15,000 on windows so I tried to make it work. I again could see the high pressure coming when they start to ask how many adults are in the house, their names and saying they will all have to be present for the meeting. Bullshit. I then was asked what day would work for me and I said Saturday and the girl then asked me hiw about this Thursday. I said no didnt you listen to me ...Saturday. She then tried to offer Tuesday never saying anything about Saturday. I again said no Saturday and finally asked do you work on Saturdays? I was told no. Well thanks for telling me that earlier. Holly crap! Sorry I'll give my business to Pella or someone else but I'm not going to get pressured into a Hot Box presentation with light bulbs and argon filled windows. I am also not giving my access for 90 minutes to be beat on. The television ad certainly gives a different impression than these high-pressure schedulers and telephone solicitors. Think I am overstating...just push back and hear the deaf ears. I like spending my money with companies that value me. .
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