Best place in the valley for wings!!!! But, every time I try to call in an order for pick up, they're busy. I've been on hold for up to 15 minutes!!! WTH?! I love this place, but they forget about the phone. I've shown up while I'm still on hold and they're isn't anyone in the place. I show them how long I've been on hold when I get there and they say that they forgot about the phone. Seriously makes me not want to be a customer. This has happened at their other locations as well. 5 stars normally for flavor, but only 2 for customer service.