I've been to the location in Bellevue, but I had never known there was a location here in Vegas until I was waiting around for a table for Burger Bar, which is right across the way. I needed some new body soap, and Bath and BodyWorks had stopped carrying my normal brand and I didn't like the peppermint soap they recommended me (sorry, don't want to feel minty anywhere except my teeth in the morning).
I ended up buying two bottles of their liquid body bath soap, but it was the customer service here that impressed me the most. Along with my soap, they gave me two pretty big size bars of their other soaps for free, along with a nice sample of some moisturizing lotion for sensitive skin to try out. That was kinda cool, as Bellevue never did that. Instead they gave my husband crap as if they couldn't believe a man walked into the store. He was so traumatized by the event I couldn't get him to go in the store this time either.