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  • The manager, M. Islam ran out of cups. All he had left was 32oz Styrofoam. While I saw him give away these cups to four other patrons, he CHARGES me! When all I wanted was a small. Unbelievable. It's not the charge I even care about, it's how sneakily he charges me, while handing out cups to everyone else. He was quite rude, and had no customer service skills at all, and was talking to other team members while taking my order. I have been frequenting this Popeyes a lot lately, I need some kind of gesture my service is cared about to return. They also had no ranch in stock for my chicken tenders and the Blackberry/Cream Cheese pie I ordered was a hollow shell with no cream cheese and barely any blackberry. I actually saw other customers complaining about screwed up orders and about the cup situation too. The manager then leaves the counter, and next thing I see is him elbow deep in the dishes leaving his employees to handle the complaints. Worst visit to a Popeyes bar none!
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