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| - I want to share the real deal about this salon, I am not discouraging any one, you should try it and see how you like the work and treatment. I have been going to NAIL SPA for many, many, many years before KC became the new owner and her Brother owned it at the time. I was actually very happy with KC who always took care of me for a very long time, years and years. Her work was always good and always loved the treatment. I would usually spend a good amnt of $$$$ there and always sent her business. What changed, well to this day I am not so sure, but she started moving me to other techs which was fine they did good work, but my appointments were always booked with her... if by accident I messed up a nail and would ask her to fix it she would get mad, very bothered and would get short with me. I understand she has a business to run and has other clients to focus on, but honestly her attitude started bothering me. One time I got 3d nail work done when she started working with it, well pretty much all of them fell off and when I came back to show her she again got upset, scoffed and said "just sit down, I am busy right now." Another time I brought a polish from home granted it was a new polish, when they applied the top coat to it the polish kept bubbuling up, the tech would show her and they kept trying to fix it and fix it... to the point that I lost count as to how many coats of polish and top coats I had on all nails. I told her that it really was not working out if I could change the polish or if they were to busy (which it was'nt) that I could come in the next day. She scoffed and said, well you brought this polish and you go home and you will like it in a few hours. Sure enough my hubby said you don't look happy with it... it honestly does not look good. I went to her the next day and asked if they could please change the polish, she scoffed and said well some one else will help you I have an appointment comin in. I waited and waited and her appointment never showed, after 30 min she came up to me and said just sit down and fine I will take care of it. I told her I would pay since it seemed to bother her so much, she no dont worry about it just sit down. It was really uncomfortable. I finally put thought into it and called her one day to schedule another appointment, she said I dont have time for you, you have to go to another tech I said that was fine then she started getting a bit rude (I know you may think may be its me, she was on speaker in the car and my hubby looked at me and mouthed go some where else) I asked KC at that time that I had been feeling uncomfortable, was there an issue or does she may be not want my business? She said no thats not it, do you want an appointment or not? I told her no, and thank you for her time and that I would no longer be returning as her client.
Severing this business relationship with her was the best thing that I could decide on after I would always spend $130 to $150 dollars each visit, and always felt guilty of spending that amount on a shop that honestly did not care for me or my business. I could only take it personal, because I would see her treat other clients with a bubbly and happy persona, and she woulde be the complete oposite with me. Honestly the work is between ok, not great and she has some new remodeling in the salon which helps, but her attitude and treatment stinks and I would honestly say don't bother.
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