I booked an appointment with Andy over the phone. She is super nice, helpful and accommodating. She was very flexible in booking my appointment. I went in with an idea how I wanted my hair cut and she gave me suggestions on what I should do. She is very knowledgeable. I wasn't sure where I wanted to part my hair line so she cut my hair so I can switch between both sides and she cut my bangs so they'll look good on either side too! I didn't know this was possible! She's amazing! I'm considering colouring my hair to blue and if I decide to do it, I'll be back!!