The old saying is true you get what you pay for. Sitara was horrible. We came here on a chance that it would be good. I use to come here when it was al maza, that place was amazing and so sad they closed. Sitara truly is a crappy hookah lounge. The customer service was great besides having to wait forever for hookah and not having half of the stuff they offered on the menu. Then when we did place our order for food it took half an hour for them to clean the utensils so we could get our food. Then our hookah only lasted for about 10 minutes then hit harsh every time. The hoses were plastic which I have never seen anywhere around the world and I have been to many hookah lounges and I am from the Middle East. When we walked in the place was dead, the girl at the front said it would pick up around 10 when the dj started spinning. We where there until 1130 when the dj started spinning and the place was still half full on an "event" night. So sad that we spend more then 50 dollars and left totally unsatisfied. I will never return here ever again!