tried to get an appointment at the genius bar for the imac that has the white screen of death. tried 3 devices to make the appointment but the page with the id/pw kept saying the id or pw was wrong even after resetting it or making a new one.
A: "hi, i'd like to make an appointment for the genius bar."
B: "sorry, you have to make it through the website."
A: "but my computer crashed. that's why i'm calling you."
B: "sorry there is no other way to make an appointment except online or in person."
45 mins there and back through the crowds, 1 min to make the genius bar appointment in person.
apple..."genius?" more like apple (fill in the blank)