I'm from California and love the John Rockets the fries and onion rings are always hot and fresh the burger is nicely put together and the milk shakes perfect. So when I was visiting my grandkids in Chandler AZ I couldn't wait to take them there wow what a disappointment we went to the San Tran mall location and everything about it was bad it did not seem clean our waiter looked like he was sleep walking the fries and onion rings were cold and stale the lettuce on the burger was wilted they were stingy on the expensive milk shake portions what a disappointment