I did not want anyone coming to my home. It made me feel like I would be pressured and absolutely did not want that at all. So after trying to find a unique vinyl flooring at every box store and online, I had to admit that I didn't like anything. All of it seemed to be the same. But because this appointment was in my home, I think my salesperson could see a bit of my taste and he listened. He brought 6 or 7 samples and one caught my eye immediately. It was perfect. We found out its availability and I signed off to have my kitchen floor done in two days. And installers came and they were wonderful. Respectful and very intent on their work. Five hours later I had my perfect kitchen floor at a great price.
5/2018
I came back to read some reviews and was so surprised by so many negative reviews when my experience was so amazing. I mean the gentlemen who installed my kitchen flooring were so professional, I still tell people about how the men measured my kitchen for hours and then cut the flooring outside and brought it in rolled up. Like a magician, the guys fit the vinyl by popping it open and set it right into place with a perfect fit. Of course they had trimming and other things to do but it really was cool. And our floor looks great.
So I wonder if FL might be a franchise that has individual owners who set the tone. It's so weird to see practically 50-50 1 star and 5 star reviews. If you own this as a single owner operation check who worked on what job.
The only other thing I can think of is I'm older and got to live with a life of floors. Maybe some expectations are too high. I'm very certain my standards are pretty high, but yelp exists for these differences. But it's just so fifty fifty, so I just wanted to let you know my floor is going strong and no complaints.