First off, there was too many customers and not enough staff. I ordered the balsamic chicken salad. The portion was ok but the "grilled" chicken was chewy, rubbery and cold. I couldn't even eat it. The waitress never came back to ask me how it was. She just dropped off the check after I was sitting there not eating. Even after I ate all the greens and not one bite of the chicken I told her the dilemma. She didn't even offer to discount my meal. I won't be going back!