I was told to come here for my IVP card, and was warned that this place has been on/off about understanding the order of operations. THEY BROKE THE CHAIN OF CUSTODY! They gave me my fingerprint paper back, which is NOT what I paid them to do. They even told me the ABSOLUTE wrong way to do the money order or cashier's check ( to the school, NOT TO DPS!!). I was so disappointed that I could not come into my first day of work saying my IVP card was going through the proper steps to process. The school I applied with will NEVER RECOMMEND this store EVER AGAIN. Go online and go through the states official site to go through a reliable list of shops. WASTE OF MY TIME AND MONEY!!!