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| - 5/14/16: I'm sitting here at GC for the first time in a long time. My boyfriend isn't impressed and said he'll never come here again. Had to look for clean silverware, people up your backdoor in line for steak, the salad bar is trashed and many of the crocks are empty, like always, total chaos at the register, we've only seen the waitress once. The bathroom? Gross and no soap, only hand sanitizer. Seriously, it's a gallon jug with a pump in between the sinks. How can you'd place not have hand soap! ?!? Do they have any on the kitchen areas? I didn't even eat that much and my stomach is in an uproar. This is the last time. Ever.
Short edit, 5/1/16: Haven't been to this location in a long time. By the looks of the recent reviews nothing has changed. I've really been wanting to go to GC. Looks like I won't be today.
This evening (Sunday, Feb 18, 2013) was the most disappointing experience at this location. To start off with, I understand they were busy. We stood in line for about a half hour before being seated. They had one young guy seating people, and he didn't seem all that concerned with getting people seated in a timely manner. We saw empty tables everywhere while we stood in line. I watched a manager in a green shirt wandering around, but it appeared he didn't seem to concerned with what was going on. After we got seated, there was no silverware. After we got through the food lines some, but not much finally appeared. There was a young man wandering around bussing tables at the pace of a snail while the line still snaked out the door. The hot food area in the middle was well stocked, but the salad side wasn't much to be desired. Much of the salad items were empty or almost empty, and the one and only guy I saw working in that area really didn't appear to care. The ladies room. This was an experience. One toilet full of who knows what with a plunger sitting in the middle of the mess. Another toilet seat covered, and I mean covered in urine. The rest of the stalls where dirty, but useable. One paper towel dispenser empty, another full but not working. Hair all over the sink. Over flowing trashcan, tampon applicator on the floor. I can came out and the manager in the green had disappeared, I looked because I was going to inform him about the bathroom. The rest of the time there I never saw him. The chocolate fountain had chocolate splashed all over the place, covering everything. No bowls at the ice cream machine (not to mention almost empty ice cream and chocolate sauce.) The service was eh, but I understand she was busy. I think this is my last trip to this restaurant for awhile.
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