I have been to many big smokes around Canada. This is probably the 6th location I have visited. And out of all it's the worst. When I saw it was opening I was happy since it's so close to me. The restaurant itself is a nice clean restaurant with decent seating but that's where the good experience ends. The staff was unhappy and looked like they could care less to be there. The wait time was around 12 minutes which for a few burgers is crazy. The quality of the food was even worse. One of us ordered the chicken and it was extremely tough after a couple bites it became such a turn off they decided to stop eating. For me my burger was underdone and the unappealing. If your looking for a big smoke go to the one at Yorkdale mall way better experience and way better staff.