This shop operates on a walk in in only basis. I walked in with a friend at 9:15 hoping to get a nice ring and a cartilage piercing. To our dismay, a women employee explained to us that though they close at 10, they stop doing piercings at 9. There was no one else in the shop and two employees were just sitting behind the display. She explained that they all had to be closed down and out of the building by 10, when they actually close. If this is genuinely the case they should just close at 9 and do all their duties for an hour. Needless to say, we went elsewhere.