I've been with Truly Nolen for 2 years and don't have a single complaint. They always send out the same tech (David) and he's always professional and polite. He also has come to our house on short notice several times.
We've gone with the year round treatment plan and it has paid off just in the emergency services they have rendered for us. We had an ant infestation and David came that same day, trapped a few of the suckers and took them to their lab for analysis. He came back the next day and treated for big headed ants. All of this was free because of our yearly protection plan. We've also had him come in between treatments because we kept noticing lots of spiders and because we heard what we thought were mice in the attic.
I have high standards and rarely give 5 star ratings for anything but I highly recommend Truly Nolen and anytime I hear people are in the market for a pest control company I always recommend them.