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  • I chose Wave based on the many high reviews they received on Yelp. I hired them to do a deep cleaning plus windows and blinds and inside the fridge. My house had been vacant and under repairs for 2 months so it was dirty. It took a team of 3 people more than 6 hours to clean 2 bedrooms/2 bathrooms (approximately 1500 sq feet). The first member of the team arrived half an hour late, with no apology. That was a little frustrating. The other two team members were about 45 minutes late. The cleaning was sort of bizarre. You can tell there are things they really, really spent a long time on and they look fantastic. My tile floors looked amazing. The shower doors looked incredible. The microwave and fridge were lovely, as were the cabinet doors in the kitchen. But then there are totally basic things that were totally overlooked. I had to go back and dust most of my furniture. The appliances in my kitchen were pretty grimy. My shower head was not cleaned at all, nor was the one of the fixtures in the other bathroom. The track of my arcadia door wasn't attended to. My kitchen trashcan was left full (it was empty when they started). It's like there was no in-between. Either things looked amazing, or they were totally neglected, which is hard to understand given how much time they were here. She did tell me that she was training two new people so I wonder if the amazing areas were done by the experienced team member and the neglected areas were done by the trainees. Additionally, I've now requested a receipt 3 times and all 3 times, my request has been ignored, which is very frustrating. On the plus side, I left them here in my house alone and they are completely trustworthy. I'm not sure if I would use them again. I do appreciate their trustworthiness, and where they showed attention to detail, it was amazing. I was just really surprised by how many very basic things were overlooked.
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