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About: http://data.yelp.com/Review/id/kPSGzI2A3q_oSmXkePhGQw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-03-09 00:00:00 (xsd:dateTime)
itemReviewed	Blazin Mongolian BBQ
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	No to go boxes, for someone who does not ever eat all their food in one sitting this is just ridiculous. My food was spicy despite me putting nothing spicy on it. My food was cooked after my husband's which his was spicy. You should clean the grill between orders. The people were not rude but were not welcoming or host like at all. Will never return. On another note, the restroom was clean! update The Owner reached out and as i previously stated there was nothing wrong with the service of the employees, other than if you are going to do a customer service job you should focus more on your customers. I am a supervisor for customer service that is owned by a multi billion dollar drug company and I would fire my employees if they did not try to connect with people, greet them, offer any assistance graciously and most of all make sure there is nothing more that the customer needs prior to ending their experience with the company. Your sign needs to be updated if you charge for a box as it clearly states "no to go boxes". Suggestion: create a policy where a customer would have to show their receipt to purchase a to go box, to ensure they did in fact purchase one of the bowl sizes. As for my food I understand that your employees " have no problem cleaning the grill" it should be standard practice it does not take very long to throw water and a grill rag on there to wash away the last person's meal. A customer should not have to address this concern as i remember seeing a sign requesting if a person has food allergies to let the staff know, if it is standard practice to clean the grill after every order you would not run the risk of a person having an allergic reaction and your any added liability would cease to exist. I am not interested in returning as once I have a perception of a person, place or thing any follow up experience would be tainted and would be unfair to try as I would not want to add negativity towards your restaurant. I have added an additional star as you have graciously reached out to me. I hope feedback helps you improve your customer interactions and make your business more successful.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Amy

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