I am impressed by the quality of work. Paul did a fabulous job. It took longer than he thought it would but he charged what he bid. I sent him photos, he sent me a bid, we set a date. Paul showed up on time and did everything he said he would and then some. He also checked back the next day to see if there were any problems and sent pictures of the repair process. We're very happy with the appearance of our car. You will not be disappointed if you use United Bumper Repair.