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  • Don't get me wrong, the Stand burger is probably the best burger in AZ! I have been here so many times and love the food, but the last couple of times have been terrible for customer service. Tonight I went out of my way to head over and stood I line for over 10 minutes. I was 2nd in line. They weren't that busy, but their process flow is TERRIBLE! The girl taking orders would take an order then walk around prepare the drinks and then do other stuff and disappear. The line just kept growing, meanwhile they're taking all the phone orders before attending to us in line here in the building . I waited and then a guy came up to the register to finish another phone order and the line kept growing. Just terrible, I'm all for attending to phone orders but you have to take care of people there in your building with some priority. I wish the service was better or that they actually had some process flow considering there were 8 employees here hat I counted so I don't think they were understaffed by any means. Just really disappointed
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