First off, I give the customer service a 5. The owner was the one who took our over-the-phone reservation. He was super professional and very helpful. When we got there, we spoke with him for about 15 minutes and I was incredibly impressed with the professionalism and level of customer service at a place that offers massages for $28/hr (first time visit).
He gave us a pre-massage briefing that made me feel like I got massaged before his employees even laid hands on me!
However, you're not reading this review to find out about the customer service.
The massage was good, not great. So it gets 3 stars. My wife and I were visiting town. If I lived in the area, I'd go twice a month because it was a good experience.
Recommended.