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| - I'm really not happy with my transactions with this business. I placed an order ten days ago. It has still not shipped. Their business said there would be a 5-7 day processing time when I ordered the product, but for the past few days, the website says nothing about the processing time ... well I have been waiting!
I would change or delete this review if I could get somebody to help me over the phone, or at least if they could expedite the shipping service. This is really ridiculous to take two weeks from when an order was placed just to SHIP it. Since I'm in CA, it's going to take another week to receive the products - which I paid $100 for.
Anyway, they have my money and I have nothing. Plus, what I ordered, I REALLY need for my business to work properly.
Very dissatisfied. I hope they read this and make an effort to change and be better with customer service and satisfaction, as well as productivity and shipping.
OK, UPDATE (next day from above) _______________________
I emailed and called the business to find out why my package wasn't shipped by yesterday, which is when I was told last week the package would be shipped no later then. What did I get in the reply email? My package won't be shipped until next week! I asked for a refund - I ordered $100 worth of supplies. Never again, I will order my containers from another store. Placing an order now from Container and Packaging Supply (who I would greatly recommend over WSP), I will get my containers before my order from 1/3/15 would even be shipped with WSP!
Don't order from them. Go somewhere else. The only thing they were timely with was giving me my money back! lol
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