If only ZERO stars was an option. I just tried to drop off a package for overnight delivery as they were the only one in the area to accept pkgs past 5:45. I was told they could not accept the package because it had a hand-written UPS label (you know - from UPS...) - they could only accept pre-printed labels from UPS.com. Nor can they print one using your UPS number. So, the name above the door is THE UPS STORE but they cannot accept a UPS PACKAGE. With a UPS ACCT NUMBER. In a UPS BOX. And, they are quick to tell you they are not UPS. THEN TAKE THE SIGN DOWN.