| rev:text
| - Price [1/5]
I paid $15 for a take-out burnt bun but cold chicken burger. Purchased in the take-out section because I had to 15-mins until my gotrain arrived.
It's priced similar to the other sit-in restaurants at Union Station on York St. I do hope Union Station's food court opens by 2019. The place is missing a Japanese take-out bento place. Thank God for McDonalds, Starbucks, and Uncle Tetsu. If those places weren't there, I'd be starving at this Gotrain central station. Also, the staff would be unhappy with the lack of choices.
Food [1/5]
Instagram Pic of my burnt sandwich:
- http://bit.ly/2J8tQ4V
How exactly can a "cook" burn the bun while heating it on a grill? Simple, no oil at all. He ended up not putting any oil on either the grill or bun. Definitely was a new staff and was not trained properly as he did not gather the other ingredients in advance. I guess he's never watched the Food Network's channel watching the chefs gather items all in advance before chopping/dicing/cooking. One reason is to avoid cross-contamination between the cooked and raw food but ah well.
I ended up getting food poisoned (the morning after) because I took a few bites and tasted the burnt (but ice cold bread o-0). It was terrible and would never go back to this place.
Take-out Service and Atmosphere [2/5]
I was attracted to the social media and how it's organic local raised chicken. The dining area definitely has that trendy/underground aura to relax around.
Payment was made through credit card transaction where the girl at the register did not ask or provide a receipt. Usually, I do not care but given how terrible the "chicken sandwich" was I regret not getting it as "proof of payment".
Waited over 10-mins (which was getting really close to my Gotrain departure) for the dude to burn my ice-cold bun burger. I was starving and waited patiently but mentally took notes of his poor food handler training. Evidently, he was not certified or just didn't give an @$$ about it. I took only a few bites to discover how terrible the burnt bun was and the char-cancer-like flavour of "bbq" as he stated. Yea, okay. The girl at the register said he'll make you a new one but given the time-sensitivity of my Gotrain, I didn't have the time or want to risk getting "extra ingredients" in my burger for complaining.
I dropped the burger off on the counter and ran for my Gotrain. Proper training for this place needs to be set in place or at least management to ensure the quality of the food is safe. I did not see a manager on hand as I requested to speak to one, the girl said he wasn't present. Just gave up and regretted dropping $15 on a terrible "burger".
Overall [0/5]
I will never be eating at this place or getting take out. Given the feedback here is on par, my experience was not a stand-alone situation.
If you're ever at Union Station on York, just go to McDonald's or Starbucks.
|