Three billing cycles and all three have been WRONG! I have had nothing but problems with this place and am moving out. I was set up that every month they debited my checking account for the monthly fee- however, was assessed LATE FEES (yet they have total control of WHEN they debit my account)- then charged Insurance Fee of $8/month despite faxing and hand carrying over a copy of my insurance declaration page within 48 hrs of renting the unit - they continued to charge me monthly insurance. I wouldn't TRUST this place ever - there are many other places all over the valley - go elsewhere!