I would rate higher if I could! My insurance recommended Service King after I hit a coyote which obliterated my front bumper. This was my first time getting my car fixed in a shop so I wasn't too sure on what to do. However, Dawn and Brandon took care of me and walked me through every step! I had to get a rental car and Dawn did everything for me, I just had to do the paperwork through the agency, so easy! Brandon was really awesome and updated me often! My car looks better than the day I bought it! Thank you Brandon, Dawn and the Service King team!