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  • 5 stars with ONE bad experience. We frequent S.O.N.Y. often and ONLY this location. We live near 2 closer locations but favor this one. To start my review I will tell of the bad experience. We went on a Friday before valentines day and it wasn't to packed. Our waitress was not concerned with us at all. We had to repeatedly ask her for refills. Repeatedly ask for dressing. She brought our food out at different times. My food, "hot pastrami", was so cold it turned into one big ball of a gross mess. A party of 2 came in after us and she spent the entire time SITTING at their table chatting. She must have knew them because she greeted them both with kisses. Thank God the other waitress was helpful or I would have left. If I went back and she was there I would ask for another section (wish I got her name, but I know her face) dreaded giving her a tip too. We tip well, not that night. We went back today for lunch. One waitress around 12pm and she was awesome!!!! 1 large pizza, suicide wings, hot pastrami, order of fries and 3 drinks. $55! Say what! GREAT DEAL! she was great and we tipped accordingly. Like I said we frequently visit this location and will continue too. I need to remember to give a review every single time we go. Of all the times, that one time was literally our only bad experience.
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