Very pleased with this company! I had been scammed by a fake locksmith who was advertising good deals online and ended up swindling me out of $700. I was outraged and frantic when I decided to search Yelp for a new locksmith. Not only did these guys come the very next day to fix it, they noticed the shady locksmith only did 3 pins, which would have made my locks very easy to pick, he also damaged the locks by grinding down the cylinders....I was lucky that pop-a-lock was able to fix it. The manager, Derek, came to my house and did an excellent job. I could tell he was much more knowledgable and qualified than the other locksmiths. He knew about the scams in the locksmith industry and he made every effort to repair the shotty work that was done. He offered his understanding about our situation and made me feel like I was not the only oblivious homeowner who has been scammed by a fake locksmith. It seems I should have called pop-a-lock in the first place!