I think I've lost my love for Harvey's after trying all these new "gourmet" burger joints. I had the double angus beef burger with cheese and the combo was close to $10+tax. It tasted alright. I wasn't like "oh wow, this is amazing". Maybe these new gourmet burger joints have spoiled me.
However, I think to give them props for quick service. There was a lady in front of me who ordered like $100 worth of burgers and fries for like $60 since she had coupons. Immediately, they called someone else to help so I wouldn't have to wait. This shows great management.
Verdict: It's a fast food and better than McD's and BK, but not even close to the same league as the new gourmet burger joints