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  • Located on the Rancho side, in the Smith's shopping center (the other SMA building is located on the Charleston side- so if you drive there, there is not a passageway between the two buildings, and you will have to exit and then make a left turn onto Rancho- yup, I speak from experience), this building has been around since the 1990's (was a patient off and on, over the years). I chose this office because it's close to my house and the freeway entrance is closeby, so it's not an out-of-the-way commute to work. But, because Rancho is so darn busy, you will need to allow for extra time, so that you make your appointment on time. If you are very late, your appointment will be bumped and you will need to reschedule (saw this happen yesterday at my appointment). Also, I think that there is a charge for no-shows, BTW. This is a busy street, a busy parking lot for SMA, and all-around busy strip mall/shopping center, so expect delays when entering and exiting. Recently, my insurance coverage has been with the same company, Sierra Health, so I've been coming here for the last two years for the OB/GYN department (located on the 2nd floor), as well as the mammography department- this is the one you get sent to, if there are "questions" on your regular mammogram (located on the 1st floor). If the results are normal, you will get a letter in the mail. If there are issues/questions, you will get a phone call. The office building is clean and there are bathrooms located on the bottom floors. However, one day, when I was getting a mammogram, there was a terrible odor throughout, and the employees were saying that they had to endure working the whole day with that stench. As a patient, I could leave when the appointment was over, but those poor people had to smell that nasty smell for the whole work day. I've also been to the Eastern/Harmon location many times but the OB/GYN department closed recently. Manage your account online by visiting www.smalv.com Click on "my sma." Create your profile. I think that there is one telephone number for the whole SMA system. The voice prompt will tell you to choose the department that you want. When I've spoken to a live person, the rep is usually nice and polite, like yesterday's conversation (if I knew her name, I'd mention it, but I forgot it).
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