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  • Came in here for a second opinion. Great first experience. Staff was nice dentist is funny and straight to the point. Would have loved to have my dental work done here. The problem came when dealing with financials. My fiance and I were quoted around $4000 for work which was not surprising, at this point everything is good and we are ready to schedule work. Until we say we are using care credit to take advantage of the 12/24 month 0% financing. The dental office accepts care credit and they accept our discount dental plan, however they would only accept payment with care credit if we agreed to a 9%- 14% added fee to offset the cost that Care Credit charges the dentist. 9% for 12 month no interest, 14% for 24 month no interest through care credit. I have been to many dentist in the Las Vegas area and don't know of one that charges more for using Care Credit. Thinking that there was something fishy about this fee I called Care Credit, and was not surprised to learn that this charge is in violation of the agreement the Dental office has with Care Credit. I called the office back and confirmed what the 9% and 14% added fees were for. I believe his name was Juan ( Same guy I spoke to previously) confirmed that this was to offset the cost they had to pay Care Credit. I informed him that I had contacted Care Credit and was informed that this added charge was in violation of their contract with Care Credit and would they waive that charged. He refused. I guess you really can't judge a book by its cover. I have already filed a complaint with Care Credit and will be filling a complaint with the BBB and Nevada Dental Board. Please be careful If you do choose to go here. Get an itemized list of work needed and compare pricing to your insurance. This office obviously has some shady financial practices and who knows what else.
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