After finding Friendly's on Yelp and sending a quick message to Steve with a quick question on a leak we had in our car, he promptly responded and asked for us to come on down for their guys to check out the car. They were very quick with getting back to us and shared with us what was leaking and gave us a couple of options as to what to fix and what they would also recommend that we fix. They were not pushy at all and told us to take our time to make a decision. We chose to go ahead with their recommendations since the car was getting older and we felt their price was fair. They did the repair very quickly and when we picked up the car they had even washed the car and cleaned out the entire inside! That was a great surprise to us all as we did not ask them to do that! All in all we were happy with their work and their communications.