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  • I CAN NOT say enough nice things about Dr. Lister and the staff at Ocotillo Animal Clinic. The front office staff was very polite and friendly. They got us checked in promptly and helped us with any questions I had. Rosemarie, Judy and the other lady's at the front desk have been so helpful. The moment they saw my puppy and I come in they would call to the back and have Lori or Brittanie come up and get my pup. On our first visit we had Dr. Beck and Lori that helped us out. We found out that our new puppy had parvo. I cannot say enough nice things about Lori and how she helped us get all of the info we needed, she gave us the time we needed in the room to make a plan. Lori was realistic and let us know the odds of our little guy making it. I really like that she gave us the facts. I would rather know the worst case and hope for the best, than get my hopes up and have the worst situation possible happen. She is the best vet tech ever. Because of the puppy having parvo we were up there every day dropping him off. Lori and Brittanie took care of him majority of the time and Dr. Lister was the one to give me report on him 4 out of the 6 days he was there. My husband and I were always asked if we had any questions, if we had any concerns and what we thought about the treatment plan as we took him home for the night. I love that the line of communication was open and always there making me feel comfortable about whose hands he was in. I would recommend Dr. Lister and the clinic to everyone I know. I am SO pleased with how everything went. I appreciate the love I received and I was actually sad to take my pup home because of the staff getting so attached to him. I thank everyone there for being so passionate about what you do and your love for animals. Without you (specifically Lori, Brittanie and Dr. Lister) I don't think little Loki would have made it. Thank you for everything you do.
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